Learn More About Our Community
- Best Way To Contact Us
- Property Name
- Property Address
- Office Hours
- Amenity Availability
- Internet Information
- Trash Information
- Valet Trash Information
- Parking & Towing Information
- Maintenance Emergencies
- Information For Packages
- Lockouts
- Conservice Information
- Emergency Services
- Mental Health Resources
- Pest Control
- Energy Saving Guide
Amenity Availability
Back To TopFitness Center, Yoga Room, Smart Exercise Bikes, Golf Simulator available 24/7; Steam room/Sauna are open during business hours; Pool open 10AM – 10PM
Valet Trash Information
Back To TopValet Living offers doorstep waste/garbage collection after 6:00pm, seven days a week. Any trash left outside before or after trash pickup is subject to a fine. Trash must be in a bag and neatly placed in the provided bin outside the apartment door. When empty, bins must be stored inside the apartment.
Parking & Towing Information
Back To TopMetered parking is available surrounding the apartment complex. Garage parking is available behind our building and adjacent to the Marriott hotel. Residents who pay to park have assigned spaces. Guests will enter the garage and pay per hour or use metered street parking. The towing company used is Absolute Towing for basement parking only 803-939-9393, 1000 Buff St. West Columbia, SC 29169. For parkers in the City Garage, contact the City of Columbia Parking Services.
Maintenance Emergencies
Back To TopMaintenance requests can be filed through the Hub app or by calling the leasing office, after hours number as well. Emergencies include water leaks, flooding, no power/electricity within the unit, no heat.
Information For Packages
Back To TopPackages should be addressed to the resident’s apartment number. Package locker notifications are sent to the resident with a text. Larger parcels are delivered to the leasing office, logged, and the resident will be notified with an email. Residents must have a valid ID to pick up their packages. Packages are only held for 30 days. Perishable deliveries are held for a maximum of 48 hours.
Lockouts
Back To TopCommunity concierges are on-call after hours to aid with lockouts; building, apartment front door, and bedroom doors. Cost is $50 paid in cash to the community concierges, or the resident may call a locksmith service and pay those associated fees.
Conservice Information
Back To TopUtilities are billed several days before the end of the month and are included with the total charges due each month.
Emergency Services
Back To TopUofSC PD 803-777-4215 or can be contacted through the Rave Guardian app. City of Columbia Police Department 803-252-2911.
Mental Health Resources
Back To TopUofSC Health Services, https://sc.edu/about/offices_and_divisions/student_health_services/mental-health/index.php, Available 24/7 at 803-777-5223 or text HELLO to 741741
Pest Control
Back To TopA pest control representative visits the property each week to perform preventative maintenance. The representative will treat and spray 20 apartments each week.
Energy Saving Guide
Back To TopOur community is committed to sustainability, providing energy-efficient features like LED lighting, smart thermostats, and low-flow fixtures. Here are some practical tips to help you save energy and reduce your carbon footprint, contributing to a more sustainable future. For more information or any questions, please call your community management office. Together, we can pave the way for a greener tomorrow!
Sustainability Features within Your Community
- Energy Efficient Appliances & Lightning
- Programmable Thermostats
- Double Pane Windows, Blackout Shades & Ceiling Fan
- High-Efficiency Plumbing Fixtures
Laundry Like a Pro
- Wash full loads with cold water to save energy. Use the spin and drain settings to cut down drying time.
- Consider using a drying rack to air dry clothes when possible for an even greener approach. This not only saves energy but also extends the life of your clothes. And remember to clean the lint trap regularly for optimal dryer performance.
Dishwashing Done Right
- Wait until the dishwasher is full to run a load, and air-dry dishes to save energy.
- If you are handwashing dishes, be sure to turn the water in between dishes.
Bright Ideas for Lighting
- Our community already has LED lightbulbs, which use up to 75% less energy and last much longer than incandescent bulbs.
- Make the most of natural light during the day by unplugging devices and turning off lights when not in use to reduce phantom energy usage.
Temperature Tricks for Savings
- Set your thermostat a few degrees higher in summer and lower in winter. Use programmable settings to optimize heating and cooling when you’re home and away.
- Use ceiling fans to circulate air. In summer, set them to run counterclockwise for a cool breeze, and in winter, clockwise to distribute warm air.
Water Wisdom
- Take shorter showers to save both water and the energy used to heat it. Aim for 5-minute showers and consider using a water-saving showerhead.
- Turn off the tap while brushing your teeth or shaving, and only run full loads in the dishwasher and washing machine.
- Collect cold water while waiting to warm up and use it to water plants or clean.
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